Most common questions

Most of the policies offered by our insurance providers include cancellation and baggage cover as standard and it isn't possible to remove these from the policy. 

Check the Summary Of Cover on the Quote Result page to see what is and what is not included within your policy. 

Legal cover is included in most travel insurance policies. However, the cover limit and what is included within the legal cover will vary between the providers. Make sure to check your policy wording to verify.

Activities covered vary by insurance provider and policy, they are normally listed in the policy wording.

A policy exclusion is a term within an insurance contract, which highlights specific scenarios or circumstances that would not be insured by your policy. For travel insurance, this can be travelling to certain destinations against Foreign Commonwealth & Development Office (FCDO) advice, hazardous activities or terrorism.

Make sure you read the policy wording carfeully to ensure you understand the terms of your cover.

Most insurance policies will include an excess. This is the amount you have to pay if you decide to claim on your policy.

The excess can vary by cover section (e.g. medical expenses, baggage, cancellation) and by insurance provider.

You will be able to review any applicable excesses on the quote results page or by checking the policy wording.

If you have selected a Zero Excess, your insurance provider may add an excess waiver charge to your policy - but don't worry, this will be reflected in your Total Policy price.

We’ll only show you quotes from providers who are able to cover emergency medical expenses (including repatriation to the UK) if you catch the virus whilst travelling abroad.

We’ll make it clear who these providers are when you’re comparing quotes so you can choose the policy that is right for you.